Department of Distance & Continuing Education

— (Erstwhile )

Official Contact Directory • CDOE University of Delhi

Contact Us

— (Erstwhile ), University of Delhi

Get in touch with the Centre for Distance and Online Education (CDOE) for admissions, examinations, learner services, academic support, and general enquiries. Our dedicated departments are available during official working hours to assist learners.

Centrally located at Cavalry Lane, North Campus, Delhi. Dedicated support desks and online channels are active on all working days.

Official Support Desk North Campus

Central Information Hub

Centre for Distance & Online Education

Office Hours
Monday – Friday: 9:30 AM – 5:30 PM
Closed on Saturdays, Sundays & Gazetted Holidays
Central Telephone Exchange
Official Helpline (During Working Hours)
Online Grievance Redressal
Grievance Submission & Status Tracking
Nearest Metro Transit
Vishwavidyalaya Metro (Yellow Line)
Walking distance / 2 min E-Rickshaw
Official Channels

Visit Us & Primary Contact Channels

Direct communication channels and institutional address for learners, applicants, and visitors.

Campus Address

Visit Us

Address

5, Cavalry Lane

University of Delhi, North Campus

Delhi – 110007

Telephonic Support

Phone

Central Telephone Exchange

Official PBX line for admissions, general enquiries, and learner assistance during working hours.

Online Grievance

Grievance Portal

COL GRAM Redressal System

Log formal grievances, submit support requests, and track complaint resolution status online.

Working Hours

Office Hours

Operating Schedule
Monday – Friday Open

9:30 AM – 5:30 PM

Closed on Saturdays, Sundays and official University / Gazetted public holidays.

Specific Assistance

Department Directory

Contact the appropriate department for quicker assistance. Reaching the concerned branch directly helps expedite verification, issue resolution, and status tracking.

Admissions

Admissions

Admission process, eligibility, and application guidance
Undergraduate & Postgraduate Admissions
Eligibility criteria & course qualifications
Application form status & fee confirmation
Examinations

Examinations

Admit cards, date sheets, results, and revaluation
Admit Card / Hall Ticket issuance
Examination schedules & revised date sheets
Statement of marks, revaluation & rechecking
Learner Support

Learner Support

Academic assistance and student services
Personal Contact Programmes (PCP)
Study Learning Materials (SLMs) & distribution
Student dashboard & identity card services
Grievance Cell

Grievance Cell

Learner grievances and support requests
COL-GRAM online grievance redressal
Internal Complaints Committee (ICC) matters
Anti-Ragging compliance and student safety
Department Support & Scope of Assistance Quick Access
Admissions
Academic Admissions Branch
Admission process, eligibility, and application guidance
View Admissions
Examinations
Evaluation & Results Branch
Admit cards, date sheets, results, and revaluation
View Exams
Learner Support
Student Facilitation Services
Academic assistance and student services
PCP Portal
Grievance Cell
Institutional Redressal Unit
Learner grievances and support requests
COL-GRAM Portal
North Campus Location

Find Us

The is centrally located in the University of Delhi, North Campus. The campus is easily accessible via Vishwavidyalaya Metro Station (Yellow Line), which is within walking distance of the Centre.

Delhi Metro Yellow Line
Alight at Vishwavidyalaya Metro Station. Gate No. 3 / 4 exits lead directly towards Cavalry Lane.
5–8 Min Walk E-Rickshaws readily available
Campus Landmarks
Located adjacent to Cavalry Lane, in close proximity to the University Central Library and the Faculty of Arts.
Visiting Window
Visitors and learners are advised to visit between 9:30 AM and 5:30 PM on working days (Monday to Friday) for prompt in-person facilitation.
Campus Map • 5, Cavalry Lane, DU North Campus
North Campus
Centre for Distance and Online Education Campus Location Map, North Campus, University of Delhi
CDOE / SOL Campus
Efficient Query Protocol

Quick Enquiry Advisory

For faster assistance, learners are advised to mention their Roll Number, Programme, and Semester while contacting the relevant department. This helps the University process academic and examination-related queries more efficiently.

01
Roll Number

Provide your SOL / CDOE Roll Number & Examination Roll No.

02
Programme

Exact course name (e.g. B.A. (Prog), B.Com, M.A., MBA, etc.).

03
Semester

Current semester / year & admission academic cycle.

Accurate identification details allow university officials to retrieve your academic file immediately from the digital records system.

Sample Email Template
To: [Concerned Department / Office Email Address]
Subject: Enquiry regarding [Department / Subject] - Roll No: [Your Roll No]

Respected Sir/Madam,

I am an enrolled learner of the Centre for Distance and Online Education (CDOE), University of Delhi.

My Academic Details:
• Student Name: [Your Full Name]
• SOL Roll Number: [Your Roll Number]
• Programme: [e.g. B.A. (Prog) / B.Com / M.A.]
• Semester: [e.g. Semester 2 / 4 / 6]
• Registered Mobile: [Your Mobile Number]

Query Description:
[Please write your specific query clearly here]

Kindly assist with this matter.

Thank you,
[Your Name]
Additional Help

Related Learner Support Portals

Explore dedicated portals for academic contact classes, digital grievances, statutory committees, and right to information.